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Virtual.ink light-painting software support

Our support is provided via the online documentation and videos. The following documents are currently available with a public access:

• Software demo - short: https://youtu.be/eNosBgexU04
• Software demo - long: https://youtu.be/dZEEiu4Dajg
• Required gear: https://virtual.ink/system-requirements

Getting started guide

1- Intro

Virtual.ink is a video light-painting software. This guide is aimed at getting you started in this fabulous journey of creation with light.

2- Equipment

Here's what you need to get started:

• https://virtual.ink/system-requirements

3- Installation

• Cables
  • Connect the USB cable from the computer to the capture card
  • Connect the HDMI cable from the capture card to the camera
• Camera
  • Turn on the camera
  • Go on video mode and switch to manual settings
  • Make sure the camera is sending clean HDMI feed (consult your user manual)
  • Ideal settings are
    • fps 23.976
    • 1/25s shutter speed
    • Iso and f-stops to your taste :)
• Computer
  • Download the latest version of Virtual.ink
  • Unzip the file on your desktop (or anywhere you wish, as long as it’s in a folder where you have admin role)
  • Run “Virtual.ink.exe”
  • On the first launch, you’ll be requested for your credentials. It is a simple login and password that we already sent you
  • At this point, you should be up and running!

4- Running Virtual.ink

Move between the different tabs on top of the software to go from the dashboard, the live view (your light-painting!), the replay, the gallery, etc. The earth icon on the top right corner is what's going to allow you to access various modules from your browser (thus, from another computer if you need to do so). The only part that can't be accessed through a web browser is the live-view

5- Dashboard

• Camera selection
  • The selection is based on the list of available HDMI capture card / cameras you have on your computer. If the list is empty, make sure you connect at least one compatible capture card (see the list here: https://virtual.ink/capture-cards)
  • The first selection is the camera that is going to capture the light-painting. The second one is the one that is capturing the ambient scene. You can always switch the two by using the "inverse" icon. If you connect another capture card while the app is running, you'll need to use the "refresh" icon to see it.